Closing date: Wednesday 22 January 2025
Organising Call Centre Coordinator
Te Whanganui-a-tara | Wellington
16 hours a week
Permanent
From $70,610 (pro-rated) or $36.20 per hour
Purpose-driven work | Matching Kiwisaver up to 6.5%
Health Insurance reimbursement scheme
26 days annual leave | Work time to study Te Reo Māori
Allowance for Te Reo Māori fluency | Supportive internal network
About the role
NZEI Te Riu Roa is looking for an Organising Call Centre (OCC) Coordinator to join our team in the New Year. You will report to our Lead Digital Organiser and your role will include:
• Liaison between the OCC and Digital Lead Organiser
• Coordinate the OCC team fostering a positive and motivated work environment
• Develop and deliver training for the team to enhance skills
• Reporting on analytics and insights gathered by the team
• Providing the communications team with strong social input to any communications work
Skills and experience
• Confidence to speak with multiple people over the phone every shift
• Friendly and professional telephone manner
• Working effectively in a team
• An interest in publicly-funded education, commitment to Te Tiriti, unionism and social justice
• Demonstrated ability to work flexibly in a team situation, ensuring that a collaborative environment is in play.
NZEI Te Riu Roa is committed to honouring and giving effect to Te Tiriti o Waitangi. We particularly welcome applications from people with experience in te reo and tikanga Māori.
A full job description is available here.
Who are we?
NZEI Te Riu Roa is an organising and campaign-based union of members who work together locally and nationally to achieve the best possible education system for tamariki and the people who work in it. Together we take a strategic approach to achieving members’ aims, including the protection and promotion of the industrial and professional interests of members
How to apply
We want to hear why you want to work for NZEI Te Riu Roa in a cover letter that accompanies your CV. We cannot review applications without a cover letter.
Applications must be made here
We will get in touch with you if you are shortlisted for this role.
If you have any questions, please contact mahi@nzei.org.nz
Applications close at 5pm Wednesday 22 January 2025
Applications will be reviewed and may be shortlisted and interviewed prior to this time.
NZEI Te Riu Roa welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, religions, and disabilities/ abilities. An expectation of this role is to actively support and promote our diversity and inclusion principles. We want NZEI Te Riu Roa to be a place where you can bring your whole self to work.
He ngakaunui ana a NZEI Te Riu Roa ki te whakahonore me te whakamanahia Te Tiriti o Waitangi. Me mōhio pai ngā kaitono, whakarite he maramatanga rānei o Te Tiriti o Waitangi. He pūtea mō ngā kaitono e matatau ki Te Reo Māori, a, ka tono atu mō tētahi wā mahi hei ako i te Reo Māori.
He whakaaturanga mahi kei tō mātou ipurangi.
Kei kōnei te wāhi pukapuka tono a, me tuhingia he reta hei whakamōhio ki a tātou ko wai koe, nō hea koe, he aha ai e hiahia ana koe ki te mahi mō NZEI Te Riu Roa.
Mehemea he pātai tāu whakapā mai ki mahi@nzei.org.nz
Ka kati ngā tono hei te Rāapa 22 o Kohi-tātea 2025 a te 5 karaka I te ahiahi.
Ka tautoko a NZEI Te Riu Roa i ngā tangata o ngā mātawaka, ngā tangata o tēhea pakeke, o ngā takatāpui, nga hāhi, nga hauatanga/pukenga. Ko te tumanako o te mahi nei, kia kaha ki te tautoko me whakatuarā a tātou kanorau/iahuhua/matahuhua me ngā whanonga pono. Ko te hiahia a NZEI Te Riu Roa, he wāhi hei whakamana i a koe me tōu mahi.
Contact person: Emma Rutherford