Closing date: Friday 6 June 2025
The PSA Te Pūkenga Here Tikanga Mahi is the largest union in New Zealand, Aotearoa and is an innovative and dynamic organisation employing over 200 staff throughout New Zealand. We have over 95,000 members working in central and local government, health and community services. As the largest union in New Zealand Aotearoa, we can provide opportunities for organisers to take up leadership roles in our sectors and across the organisation.
We are recruiting for a Project Manager – Organisational Capability & CRM Implementation fixed term for 10 months. At the heart of this role is the responsibility for delivering the implementation of a new membership CRM system, replacing the organisation’s current legacy platform. This includes leading the technical implementation with the selected vendor partner, overseeing data migration, and ensuring business readiness and working as partner to the organisation development team to drive strong change management, learning, and user support strategies.
We are looking for someone with:
An experienced project manager with a strong track record of delivering complex, cross-functional initiatives—especially those involving enterprise systems and business transformation. You combine a clear focus on delivery with strong people leadership, adaptability, and a collaborative spirit.
Essential Skills and Experience
• Proven experience delivering complex, multi-stakeholder projects—ideally including CRM or enterprise system implementations and data migration.
• Demonstrated ability to lead project teams and manage technical and non-technical staff across multiple workstreams.
• Experience working with external vendors and consultants to achieve successful outcomes.
• Strong understanding of change management principles and user adoption strategies.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Ability to balance delivery within timeframes while maintaining a values-aligned and inclusive approach.
The PSA Te Pūkenga Here Tikanga Mahi is committed to honouring Te Tiriti O Waitangi across our organisation and the work we do. Knowledge of te reo and tikanga Māori will therefore be an advantage.
The PSA is also an EEO employer.
Please download the following documents if you wish to apply:
Project Manager – Organisational Capability & CRM Implementation
Application for Employment form
For any queries you can contact Liz Byron, Executive Assistant to the National Secretaries on 027 2137185 Applications close at noon on Friday 6 June 2025. Completed applications can be emailed to liz.byron@psa.org.nz.
Contact person: Liz Byron